WailukuCountry EstatesCOMMUNITY ASSOCIATION

WAILUKU COUNTRY ESTATES · HOMEOWNER INFORMATION

Welcoming Pono.
A guide to the transition.

As of October 1, 2026, Pono Real Estate manages both our community association and irrigation company.

We thank Fieldstone Management for its service and assistance with the transition. The Board, Fieldstone, and Pono are working together to make the change as smooth as possible.

THE TIMELINE

Transition timeline

Management began October 1. Here are the key milestones and steps for owners who still need to set up payments.

  1. Complete

    Website launched

    The new WCE website and transition guide are live as the official public source for community information and updates.

  2. Complete

    Pono introduction shared

    Pono introduced its local team and shared payment setup information. Read the September 22 letter below to meet the team.

  3. Current

    Welcome, Pono

    Pono Real Estate now manages both the Wailuku Country Estates Community Association and the Wailuku Country Estates Irrigation Company, Inc., succeeding Fieldstone Management.

  4. Ongoing

    Owner action

    Complete payment setup

    If you have not enrolled, authorize automatic bank payments at wailukucountryestates.org/ach. Each association requires its own authorization. Contact Pono about payments due while your enrollment is being reviewed.

Pono Real Estate LLC Management and SalesWailuku Country Estates Community Association
Link to this letter

A MESSAGE FROM PONO

Pono’s September 22 introduction

Aloha e Wailuku Country Estates Homeowners!

We are excited and grateful to have the opportunity to serve your community as the new Property Management company.

In creating Pono Real Estate, it was imperative to me that our agents embody the meaning of living Pono in our every day personal and professional lives. We are committed to working for you with integrity, fairness and reliability. Our office is a close knit, local office and we look forward to building relationships with the homeowners of Wailuku Country Estates. Having launched my career in 2005, I’ve been privileged to help many people along the way with real estate sales, residential and commercial property management and with association management. We are born and raised here on Maui and are proud to conduct our business with traditional local culture and values.

Our team consists of Jaysen Patao, who you will see most often in the neighborhood and whom I also proudly call my son. He is an avid fisherman, great dad and has proudly served this country in the Navy prior to entering the real estate world.

You’ll also see Marybeth Bautista in the office handling administrative duties and keeping us organized. Mary is also an amazing mom of two great boys.

Our goal is to connect all of our homeowners with your Association Owner Portal and to familiarize yourselves with the beautiful new wailukucountryestates.org website as your “go to” center for all information.

Please contact our office at 808-244-4663 or manager@wailukucountryestates.org if you need help.

Again, we look forward to working for you and getting to know you.

Leslene K. Lopez, Principal Broker of Pono Real Estate

Sincerely,
Leslene K. Lopez
Principal Broker, RB21780
Pono Real Estate LLC, RB22117

WHO TO CONTACT

Contact information

For questions about the transition, your account, or the community.

OUR MANAGING AGENT · SINCE OCTOBER 1

Pono Real Estate

A Maui-based company with an office nearby in Wailuku. Contact Pono with questions about the private Buildium portal or payment setup.

manager@wailukucountryestates.org
808-244-4663

Association correspondence
Wailuku Country Estates Community Association
c/o Pono Real Estate
2049 Wells Street, Suite 3
Wailuku, HI 96793
United States

For payments by check, use Pono’s payment instructions or contact the office.

GENERAL ASSOCIATION QUESTIONS

Contact the association

For general community questions or clarification about the transition.

info@wailukucountryestates.org

Use the contacts above for management and general association questions. Additional association and committee contact information will be posted here as it becomes available.

COMMON QUESTIONS

Frequently asked questions

Payments, portal access, and staying informed.

Who manages Wailuku Country Estates now?

As of October 1, 2026, Pono Real Estate manages both the Wailuku Country Estates Community Association (WCECA) and the Wailuku Country Estates Irrigation Company, Inc. (WCEIC), succeeding Fieldstone Management.

Why did the Board select Pono?

After reviewing proposals, the Board selected Pono, a Maui-based company with an office nearby in Wailuku. The Board looks forward to working with Pono to improve communication, accessibility, and service to the community.

Do my previous automatic payments carry over?

No. Automatic payments set up through the previous management portal do not carry over. If you have not enrolled, complete the ACH enrollment form to authorize payments for either or both associations. Pono will confirm when your automatic payments are active. Contact Pono about payments due while your enrollment is being reviewed.

Do I need a login to enroll in automatic payments?

No. The ACH enrollment form is available without a portal login. You can authorize one or both associations in the same form, using the same bank account or separate accounts.

Can I enroll using a paper form?

Yes. Download the printable ACH form, then complete and sign the page for each association you want to enroll. Email the signed form to manager@wailukucountryestates.org or mail it to the WCE address shown above, care of Pono Real Estate.

How much will be withdrawn, and when?

The WCECA assessment is $110 per month. The WCEIC assessment is $125 per month, plus any excess water usage charges. Debits are scheduled for the first day of each month, beginning October 1, 2026. Pono will confirm activation after reviewing your enrollment. For a debit that varies from the authorized amount, you will receive written notice at least 10 days in advance.

How do I cancel automatic payments?

Contact Pono at manager@wailukucountryestates.org at least 15 days before the next scheduled debit.

What if I pay by check?

If you prefer payment by check, follow Pono’s payment instructions or contact the office so your payment is routed correctly.

How will I access the new owner portal?

Pono uses Buildium for private account information, including statements, payment history, and association documents. Pono will send access information directly. The public WCE website and ACH enrollment form do not require a Buildium login.

How can I get help with payment or portal setup?

Contact Pono Real Estate at manager@wailukucountryestates.org for help with ACH enrollment, payment setup, or access to the owner portal.

Will owners receive a printed notice?

Yes. A printed transition notice will be mailed to all lots to help ensure every owner receives the information.

Where will I find updates and contact information?

This website provides transition updates and information about the community, association, and committees, including the Architectural Review Committee (ARC) and Firewise. For account, payment, or portal questions, email manager@wailukucountryestates.org. For general association questions, email info@wailukucountryestates.org. Additional contact information will be posted here as it becomes available.

Mahalo for your patience and cooperation as we make this transition together.

Board of Directors · WCECA & WCEIC